Privacy Policy

Effective Date: June 1 2016


Personal Information We Collect About You

You may choose to provide personal information (such as your name, address, telephone number, and e-mail address) through our website. Below are the ways in which you may provide the information, the types of information you may submit, and the ways we may use that information. In addition to the uses described below, we may also use the information you submit for internal purposes. We may also receive personally identifiable information from our business partners.

Contact Us

If you communicate with us through the "Contact Us" link on our website (if applicable), we may ask you for information such as your name, email address, and telephone number so we can respond to your questions and comments. We may also use the information you provide to evaluate the quality of our products and to communicate with you about our products and services. If you decide to opt-out of any of the various ways we communicate with you, keep in mind that these preferences regarding promotional contacts do not mean that we might not contact you for other reasons, such as those related to an order you placed, an inquiry you made, a message that a friend or acquaintance requested be delivered (such as through our Forward to a Friend program), a newsletter to which you have subscribed, a membership you undertook, an event for which you registered, or a legally required notice.

Join Our Mailing List

On our website, if applicable, you may sign up to receive newsletters, exclusive offers and promotions, notice of special events, and product news. To sign up, we require your name, e-mail address, and zip code. We use your contact details to send you the information you request and communicate with you about our products and services. You may stop the delivery of future e-mail from us by clicking on the unsubscribe link provided, but note, it may take up to 10 business days to honor your request. By providing your personal information you consent to our transferring and processing it in the United States.

Wine Club Memberships and On-line Purchases

If you choose to make a purchase or join a wine club, we may collect information such as your name, address, phone number, email address, date of birth, credit or debit card information, and your purchase history with us. We use this information to process your order, communicate with you about our products and promotions, and collect feedback on your experience on this website. By providing your personal information, you consent to our transferring and processing it in the United States.

Other Website Features

We offer visitors to our website various features for their information and enjoyment, which we may change from time to time. Your use of our website is subject to our Terms of Use.

Information We Collect by Automated Means

We collect certain information by automated means when you visit our website, such as how many users visited our website and the pages accessed. By collecting this information, we learn how to best tailor our website to our visitors. We collect this information through various means such as "cookies," "web beacons," and IP addresses as explained below.

We collect internet-related information from visitors to our website, including the referring URL, your IP address, which browser you used to come to the website, and the pages of our website that you viewed during your visit, for the purposes of system administration, to gather broad demographic information, and to monitor the level of activity on our website. We also utilize certain graphics in our email messages to determine things like which email messages were opened and how many times they were opened.

We have also implemented Google Demographics and Interest Reporting which, in the aggregate, groups our users into certain categories including: age ranges, gender, affinity categories, and in market segments.


Like many companies, we use "cookies" on our website. Cookies are bits of text that are placed on your computer's hard drive when you visit certain websites. We use cookies to tell us, for example, whether you have visited us before or if you are a new visitor and to help us identify website features in which you may have the greatest interest. Cookies may enhance your online experience by saving your preferences while you are visiting a particular website.

Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. Please note, however, that without cookies you may not be able to take full advantage of all our website features.

Web Beacons

Certain pages on our website may contain "web beacons" (also known as internet tags, pixel tags, and clear GIFs). Web beacons allow third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies set by the third party.

IP Addresses

An IP address is a unique identifier that certain electronic devices use to identify and communicate with each other on the internet. When you visit our website, we may view the IP address of the device you use to connect to the internet. We use this information to determine the general physical location of the device and understand from what regions of the world our website visitors come. We may also use this information to enhance your experience on our website.


Our website is not directed at children, and as a result we will not knowingly collect information from anyone under the age of 21. We will not knowingly market alcoholic beverages to anyone under the legal purchase age. If we receive notice or believe that someone under the legal purchase age has provided us with personal information, we will make every reasonable effort to remove such personal information from our files or flag such personal information and retain it for the sole purpose of ensuring that it is not used any further.

Information We Share

We do not sell, license, or otherwise disclose information about our consumers and customers, except as described herein. We may share the information you provide with our affiliated companies so they can communicate with you about products we think might interest you. We may also share the information with service providers we have retained to perform services on our behalf. We have not authorized these service providers to use or disclose your information, except as necessary to perform services on our behalf or comply with legal requirements. In addition, we may disclose information about you (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials, (iii) to bring legal action against someone who may be violating our Terms of Use or any other terms applicable to any activity or feature of our website, or (iv) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity.

We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use information you have provided through our websites in a manner that is consistent with this Privacy Policy.

Your California Privacy Rights

If you are a California resident, you may ask us to refrain from sharing your information (whether collected online or offline) with our affiliates and other third-parties for direct marketing purposes. Please tell us your preference by contacting us as indicated in the "How to Contact Us" section of this Privacy Policy.

California Do Not Track Notice: because there are not yet common, industry accepted “do not track” standards and systems, our website does not respond to Do Not Track signals. In addition, we may allow third parties to collect personal data from your activity on our website, as described herein.

Links to Third-Party Websites

From time to time, we may provide links to third-party websites. These websites may operate independently from 14 Hands and may have their own privacy policies in place, which we strongly suggest you review if you visit any linked website. To the extent any linked website you visit is owned or operated by someone other than 14 Hands, we are not responsible for its content or any use of the website.

How We Protect Personal Information

We maintain administrative, technical, and physical safeguards on this website to help protect against unauthorized disclosure, use, alteration, or destruction of the personal information you provide. We use secure socket layer (SSL) technology to help protect your credit card information as it is transmitted to us. You are responsible for maintaining the confidentiality of any user name and password you use.


Your personal information will be kept on servers in a physically and technologically secure environment located in the United States accessed only by authorized personnel or contractors who are bound to keep your information confidential. Any transmission of your credit card information will be encrypted. If you contact us regarding identity theft or some other form of unauthorized use of your data, we may disclose pertinent information to law enforcement agencies and other third parties with responsibility and authority to investigate such a claim.

Updates to Our Privacy Policy

This Privacy Policy may be updated, without prior notice to you, to reflect changes in our information practices. If there are material changes to our Privacy Policy, we will indicate at the top of the Privacy Policy when it was most recently updated and provide other appropriate notice to you.

How to Contact Us

If you have any questions or comments about this Privacy Policy, or if you would like us to update information we have about you, please contact us by emailing us at or by writing to us at:

14 Hands
14111 NE 145th St.
Woodinville, WA 98072

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